Why Is My Website Down?
Downtime has a small number of causes. Checking them in order narrows the fault in a few minutes instead of an afternoon.
Check Your Website →1. Confirm it's down for everyone
Load the site from mobile data with Wi-Fi off. If it works there, the problem is your local network, DNS cache or a firewall rule — not the server.
2. Read the error you get
- Security warning — certificate expired or misconfigured. Check SSL.
- This site can't be reached / DNS_PROBE — DNS or domain problem.
- 500 / 502 / 504 — the server is reachable but the application is failing.
- 403 — a firewall or security rule is blocking the request.
- Blank white page — usually a fatal application error with error display disabled.
3. Check the domain and DNS
An expired domain takes everything offline including email. Confirm registration status, then confirm nameservers and the A record still point at your host.
4. Check hosting
Look at your provider's status page, then at resource limits. Sites on shared hosting are often suspended for exceeding CPU or bandwidth during a traffic spike.
5. Check recent changes
Most outages follow a change: a plugin update, a deployment, a DNS edit or an expired card on the hosting account. Roll back the most recent change first.